Count On Tools, Inc. (COT), a leading provider of precision components and SMT spare parts, announces that has been awarded a 2019 Circuits Assembly Service Excellence Award (SEA) for its outstanding customer ratings, as judged by its own customers. Count On Tools was selected for the Automation and Handling Equipment category. This is the fifth year that the company has received this prestigious award.
Circuits Assembly Editor-in-Chief, Mike Buetow presented the award to Zachery Shook, COT’s Operations Director, during a Tuesday, Jan. 29, 2019 ceremony that took place at the San Diego Convention Center during the IPC APEX EXPO. Mr. Shook commented about the award, “Being honored again with this award by Circuits Assembly is a tangible acknowledgement of our focus on exceeding customer expectations and providing the highest level of support to the industry. I am proud of Count On Tools’ relentless commitment to customer service excellence. At the heart of the business is our team's dedication to the success of each and every customer. I extend my gratitude to the entire COT team for consistently striving to support our customers and fostering a company culture that values customer service excellence. I'd like to also thank our customers for the continued business and trust they place in our products and services. We are humbled and blessed to accept this award for the fifth time.”
Sponsored by Circuits Assembly, the SEAs for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 27th year, functions as a way for participants to see how they compare to peers in customer satisfaction.
Count On Tools is a leading provider of precision machined components, SMT spare parts and Swiss-made hand tools, locally and globally. The company has won numerous awards for its quality products and service.