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Count On Tools Wins a Service Excellence Award for the Second Consecutive Year

Posted by Z.Shook on 2/25/2015 to Articles and Awards

Count On Tools Inc. (COT) announces that it has been awarded a 2015 Circuits Assembly Service Excellence Award for its outstanding customer ratings, as judged by its own customers. Count On Tools was selected for the Automation and Handling Equipment category.

Circuits Assembly Editor-in-Chief, Mike Buetow presented the award to Curt Couch, COT’s President, during a Tuesday, Feb. 24, 2015 ceremony that took place at the San Diego Convention Center during the IPC APEX EXPO. Mr. Couch commented about the award, “As with last years’ service excellence award I am always humbled by recognition of this caliber based solely on customer response. It is not by chance, our dedicated caring and responsive team always places the customers’ needs first. Service isn’t a product that can be created; it’s a culture and attitude towards others. We treat customers as we would like to be treated ourselves.”

Sponsored by Circuits Assembly, the Service Excellence Awards (SEAs) for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 23rd year, functions as a way for participants to see how they compare to peers in customer satisfaction. 

Count On Tools is a leading provider of precision components and SMT spare parts. The company has won numerous awards for its quality products and service. 

Count On Tools Inc. to Launch INSTOCK Consignment Program for SMT Nozzles, Tooling and Consumables

Posted by Z.Shook on 2/24/2015 to New SMT Products

Count On Tools Inc. (COT), a leading provider of precision components and SMT spare parts, is launching an innovative program designed to give EMS companies on-demand access to high quality SMT nozzles, tooling and consumables for more than 20 of the top pick-and-place equipment vendors. The INSTOCK Consignment Program has been developed to give EMS companies and contract manufacturers immediate access to project critical products with no up-front inventory costs or risk of overstock.

Customers can benefit from guaranteed on-hand supply of products at their facilities, which eliminates emergencies and machine downtime while reducing product overstocking and waiting for purchase order approvals. This low-cost solution means NO additional service fees, NO upfront costs and NO monthly-minimums. COT welcomes the opportunity to help EMS companies gain vital product access with minimal risk.

With the INSTOCK program, participants can take advantage of program and volume discounts of up to 25 percent on all consignment purchases. Customers also receive enhanced customer service by working directly with specialized Account Managers for up-to-date customer support, product pricing and availability, and more!

Additionally, the INSTOCK Consignment Program is available for the full COT product catalog, including all OEM’s standard products, custom nozzles, StripFeeders, ezLOAD and more. All SMT nozzles and consumables are guaranteed to function properly with the original equipment. Every product manufactured by Count On Tools comes standard with a 100 percent satisfaction guarantee. If any customer is not completely satisfied with the performance or quality of a product, Count On Tools will replace it or offer a full refund.

Count On Tools Inc. Expands Panasonic Nozzles for NPM Equipment

Posted by Z.Shook on 2/24/2015 to New SMT Products

Count On Tools Inc. (COT), a leading provider of precision components and SMT spare parts, is pleased to announce that it now offers a complete line of nozzles for the Panasonic NPM machines. These nozzle designs enable highly accurate, repeatable, optimized chip placement. The NPM Series equipment optimizes the latest technologies into a lean modular solution for changing, expanding and evolving electronic assembly needs.

The expanded series of Panasonic replacement nozzles for the NPM’s high-speed (8-nozzle, 12-nozzle and 16-nozzle) and multi-functional (2-nozzle and 3-nozzle) placement heads offers a high productivity, low-cost alternative to OEM nozzles. Most standard nozzles are available in a variety of materials, such as high strength plastic, tool steel and ceramic. All NPM nozzles also feature laser marked factory barcodes.

All Panasonic NPM nozzles from Count On Tools utilize the same style reflectors as the OEM with a special hard coating to provide waterproofing, prevent scratches, and increase tool life and overall durability. Count On Tools also provides custom engineered nozzle designs for odd-form components, such as LEDs, connectors, grippers, etc.

All of Count On Tools’ SMT nozzles and consumables are guaranteed to function properly with the original equipment. Every product manufactured by Count On Tools comes standard with a 100 percent satisfaction guarantee. If any customer is not completely satisfied with the performance or quality of a product, Count On Tools will replace it or offer a full refund.

Count On Tools Inc. Unveils StripFeeder Mini System

Posted by Z.Shook on 2/24/2015 to Count On Tools News

Count On Tools Inc. (COT), a leading provider of precision components and SMT spare parts, has launched the next version of its award-winning StripFeeder System for loading tape-and-reel components onto compact modules for prototyping and high-mix, low-volume applications. The StripFeeder Mini features the same award-winning design of the original StripFeeder in a smaller, compact package (134mm x 152mm). This package is ideally suited for smaller prototype and rework machines as well as most SMT pick-and-place equipment.

The StripFeeder Mini’s compact design is better equipped to handle short strips of components, such as 2-4" of tape for both prototyping and low-volume, high-mix applications. It offers increased lane capacity with the ability to run two StripFeeder Minis in the same space as one original StripFeeder. The Mini is a lower cost option than OEM feeders, both standard and custom.

Additionally, the StripFeeder Mini features removable rails that can be mounted to accommodate a wide array of tape sizes in the same feeder. Unlike fixed width feeders, the StripFeeder Mini can be adjusted by removing the rails and re-positioning them on the base plate at the desired width (4mm pitched pattern). The rails align with precision pin locaters and lock down tightly with magnets to guarantee a stable, repeatable application.

The StripFeeder Mini rails also feature a mechanical lock-spring to hold the tape in place by the sprocket hole for part registration and repeatable pick-and-place applications. This means the user only has to teach the pick-up location one time and consistently reload the unit with the same parts over and over for longer runs.

The innovative design holds the components securely in the machined tracks to prevent parts from being miss-picked, flipped in the pocket or lost. Customers also can remove rails to accommodate larger components up to 120mm tape width. The StripFeeder Mini system is compatible with most types of SMT equipment.

The StripFeeder systems are a cost effective way to load many components, including odd-form and custom components, without having to purchase expensive feeders. The quick-to-assemble, easy-to-install modules are designed for rapid loading of tape-and-reel components on existing SMT pick-and-place equipment. Additionally, the trays enable fast changeover between product runs without unloading from the machine.

The StripFeeder trays are compatible with both paper and emboss tape simultaneously, and are ideal for low-volume high-mix applications and prototyping.