Count On Tools Inc. (COT) announces that it has been awarded a 2015 Circuits Assembly Service Excellence Award for its outstanding customer ratings, as judged by its own customers. Count On Tools was selected for the Automation and Handling Equipment category.
Circuits Assembly Editor-in-Chief, Mike Buetow presented the award to Curt Couch, COT’s President, during a Tuesday, Feb. 24, 2015 ceremony that took place at the San Diego Convention Center during the IPC APEX EXPO. Mr. Couch commented about the award, “As with last years’ service excellence award I am always humbled by recognition of this caliber based solely on customer response. It is not by chance, our dedicated caring and responsive team always places the customers’ needs first. Service isn’t a product that can be created; it’s a culture and attitude towards others. We treat customers as we would like to be treated ourselves.”
Sponsored by Circuits Assembly, the Service Excellence Awards (SEAs) for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 23rd year, functions as a way for participants to see how they compare to peers in customer satisfaction.
Count On Tools is a leading provider of precision components and SMT spare parts. The company has won numerous awards for its quality products and service.