Count On Tools, Inc. (COT), a leading provider of precision components and SMT spare parts, received the 2021 CIRCUITS ASSEMBLY Service Excellence Award (SEA) in the category of Automation and Handling Equipment for its outstanding customer ratings. The award was announced during a special online awards ceremony on Tuesday, April 6, 2021. This is the seventh time that Count On Tools has received this award for its customer service.
Count On Tools’
customer Mary Ann, REDCOM Laboratories, Inc. stated in her SEA survey: “When I
was brand new to this industry, I had to have a custom nozzle made. Count On
Tools walked me through the process and delivered a product that worked exactly
as it should. My colleagues have used them since and have had the same results.”
continued: “The people with whom I have worked have always made the process
very easy. They respond quickly to emails and are a pleasure to work with.”
Curt Couch, acting
Vice President stated: “A big thank you to each and every customer for trusting
and relying on our knowledgeable and dedicated staff. The level of combined
experience we offer in both manufacturing and electronic assembly tooling is
conveyed and shared with each and every customer through in-house engineering
and design. Our state-of-the-art CNC machines and specialized tooling
guarantees our customers a level of precision and reliability they can
Sponsored by CIRCUITS ASSEMBLY the Service Excellence
Awards for Electronics Manufacturing Services (EMS) providers and electronics
assembly suppliers honor companies excelling in the crucial area of customer
service. The program, now in its 28th year, functions as a way for participants
to see how they compare to peers in customer satisfaction. It is awarded based on
responses from the actual customers.
Count On Tools
is a leading provider of precision machined components, SMT spare parts and
Swiss-made hand tools, locally and globally. The company has won numerous awards
for its quality products and service.
Count On Tools
holds and maintains current ITAR registration, 07FFL, 02SOT, and a first-class Quality
Management System. For assistance with SMT needs or quotes for in stock items, contact [email protected].